Residents and care plans
One living record per resident: care plans, risk assessments, reviews and daily notes, all linked together.
CARE COMMAND OS
The operating system for UK care homes
CareCommandOS connects residents, care plans, risk assessments, audits, incidents, staff compliance, documents and governance into one living record — across a single home or a whole operator.
Already using CareCommandOS? Sign in above — accounts are invite-only, sent by your manager.
Screens shown with example data only.
WHY CARE COMMAND OS ?
Your care home shouldn’t run across disconnected systems
Different parts, one smarter whole — your people, processes and records brought together into a single connected care record.
TODAY
- Care plans in one placeSeparate from everything they depend on.
- Audits somewhere elseFindings that never reach the floor.
- Staff records in foldersTraining and checks tracked by hand.
- Actions on spreadsheetsOwners, dates and progress drift.
- Evidence assembled at inspectionWeeks of chasing paperwork.
CareCommandOS
ONE CONNECTED CARE RECORD
CareCommandOS connects them.
WITH CARECOMMANDOS
- One connected recordResidents, care plans, risks, audits, incidents and documents linked together.
- Clear actionsFindings can become owned, time-bound actions connected to the audit and its evidence.
- Answers from CareCommandAIAsk in plain English and turn information already held in CareCommandOS into useful answers, with the source referenced.
- Joined-up teamsCareCommandIM and Communications Boards spread changes and lessons learned across every home.
- Governance and oversightLive assurance and inspection-ready evidence across a single home or a whole operator.
- SAFER CAREReduce risk, improve outcomes
- HAPPIER TEAMSGive staff the tools they need
- STRONGER COMPLIANCEBe inspection ready, with confidence
- A BRIGHTER TOMORROWBetter care, for every resident
One record, from the floor to the boardroom.
WHAT’S INSIDE
Everything connected
Ten parts of running a care home, in one place.
Audits and CQC evidence
Turn findings into action. Findings can become owned, time-bound actions connected to the relevant audit and supporting evidence.
Incidents and governance
A structured path from report to closure, with incident information brought together alongside your internal governance indicators.
Staff compliance
Training, competencies and documents with expiry tracking, chase-up tasks and secure file storage.
CQC Assurance
Bring evidence and internal compliance indicators together to help managers identify strengths, gaps and areas requiring attention.
Reports
Board-ready reporting drawn straight from the record, with an export pack for meetings and inspections.
CareCommandAI
Ask questions in plain English and turn information already held in CareCommandOS into useful answers and insights.
Communications Board
Share changes and lessons learned with a whole home, or with every home across the operator.
CareCommandIM
Instant messaging for senior colleagues across the operator, kept inside CareCommandOS.
Archive and retention
Keep historical records organised with controlled archiving and configurable retention arrangements.
01
Residents and care plans
One living record per resident: care plans, risk assessments, reviews and daily notes, all linked together.
- Care plans and risk assessments in one place
- Review dates chased automatically
- Photos, notes and history on every resident
02
Audits and CQC evidence
Turn findings into action. Findings can become owned, time-bound actions connected to the relevant audit and supporting evidence.
- Flexible audit templates with configurable scoring
- Findings become tasks with owners and dates
- Evidence attached to the audit it belongs to
03
Incidents and governance
A structured path from report to closure, with incident information brought together alongside your internal governance indicators.
- A structured path from report to closure
- Governance indicators against your targets
- Trends ready for your quality meetings
04
Staff compliance
Training, competencies and documents with expiry tracking, chase-up tasks and secure file storage.
- Training and competency expiry at a glance
- Upload certificates from a phone camera
- Warnings, supervisions and documents on file
05
CQC Assurance
Bring evidence and internal compliance indicators together to help managers identify strengths, gaps and areas requiring attention.
- Indicators across Safe, Effective, Caring, Responsive and Well-led
- Each indicator opens the records behind the figure
- Targets you set, with clear action-required flags
Scores shown are CareCommandOS internal compliance indicators generated from your own records. They are not CQC ratings, judgements or assessments, and carry no regulatory status.
06
Reports
Board-ready reporting drawn straight from the record, with an export pack for meetings and inspections.
- Falls, reviews, audits and overdue work in one view
- Resident changes by theme, month by month
- Export a full evidence pack in one click
07
CareCommandAI
Ask questions in plain English and turn information already held in CareCommandOS into useful answers and insights.
- Answers reference the records behind them
- Dictate a question or attach a photo or PDF
- A record of questions asked and answers given
08
Communications Board
Share changes and lessons learned with a whole home, or with every home across the operator.
- A board per care home plus an operator-wide board
- Comments and reactions on every post
- Photos and files attached where they belong
09
CareCommandIM
Instant messaging for senior colleagues across the operator, kept inside CareCommandOS.
- An operator room plus private one-to-one chats
- Keep conversations, files and updates connected to your organisation
- Read receipts and unread counts
10
Archive and retention
Keep historical records organised with controlled archiving and configurable retention arrangements.
- Closed records kept separate from live ones
- Retention periods you set per record type
- Restore records back to the live record
EXPLORE MORE
Other parts of CareCommandOS
- Care home management softwareThe whole system in one place: residents, staff, audits, incidents and governance.
- Care planning softwareCare plans, risk assessments and reviews in one living resident record.
- Audit & CQC compliance softwareAudits, findings, actions and the evidence behind every score.
- Training matrix & staff complianceTraining, competencies, supervisions, DBS and right-to-work with expiry warnings.
- Incident reporting softwareFalls, injuries, medication errors and safeguarding concerns followed through to closure.
One record, from the floor to the boardroom
Works on the office computer and on a phone at the bedside, with the same permissions, the same records and the same evidence trail.